Water Meter Replacement

Residents in Section 13, 11, 10 and 18!

Harris County Mud No. 433 will be replacing all water meters, with the goal of improving water conservation as well as offer the residents capabilities to monitor water consumption and setup leak alerts.

Starting in November and over the coming month if you are in Section 13, Section 11, Section 10 and Section 18 you will see a greater presence of Inframark vehicles and employees throughout your section. During the meter installation your water service may be interrupted for 20-40 minutes. An Inframark employee will knock on your door prior to replacing your meter to inform you that your water will be shut off.

Please note: There may be a week delay before you can initially setup your eyeonwater account.

For questions please contact Inframark at (281) 579-4500 or email at MudCustomerService@inframark.com.

Introduction

Account Creation

Leak Alert

Reviewing Water Usage

Trash and Recycle Collection Will Continue as Usual

Due to the ongoing pandemic, limitations have been put in place to help with the increased volume of trash. We collect trash both Monday and Thursday, so residents are encouraged to place trash out both service days prior to 7 a.m.

Please have your trash in a container not larger than 65 gallons in size. Please note that if you have more than one trashcan, please ensure the combined sizing does not exceed 65 gallons. If you have more than what can fit inside your personal trashcan, please place no more than 5 trash bags (not heavier than 40 lbs.) on the ground next to the trashcan. The BEST TRASH recycle container is not an extra trash container and will not be emptied as such.

As a reminder, all loose trash must be bagged but larger bulky items can be collected as is either service day. Please limit the larger bulky item to one per collection day.

The 5 extra bags can include household waste or yard waste. Guidelines for tree limbs are 4 inches in diameter, no longer than 4 feet and tied and bundled not heavier than 40 lbs. We are asking that you place no more than 5 tied bundles at the curb each collection day.

Due to extra volumes, trash is extremely heavy, and our crews are making every effort to finish the route before landfills close. Please be patient as we are doing our best to get trash collected.

Head to our website www.best-trash.com for updates or contact customerservice@besttrashtexas.com.

Upcoming Smart Meter Installations

To a meter box near you is new technology, water conservation and monitoring tools!

Harris County MUD No. 433 will be replacing all water meters, with the goal of improving water conservation as well as offering the residents direct and secure access to your water usage data to monitor water consumption and the ability to establish alerts including identifying potential leaks.

Please check back for updates!

Below is a short introductory video!

Coronavirus: Toilet Paper Panic Trickle-Down Effect

Please do NOT flush wet wipes, tissue or heavy paper towels.

Experts are warning that the panic run on toilet paper could lead to much bigger waste problems than we realize.

With toilet paper in short supply due to the panic buying in response to COVID-19, some researchers warn there’s a risk that toilet paper alternatives such as wet wipes, tissue, napkins and paper towels may lead to another major “monster” waste issues in YOUR sewer houseline and the District’s collection system!

With supermarket shelves wiped bare of toilet paper, water infrastructure experts fear that the use of toilet paper alternatives such as wet wipes, napkins and thicker paper could lead to major blockages in our water and sewage systems.

Some water utilities have already spent hundreds of thousands of dollars removing wet wipes from the collection systems, lift pumps and at sewage treatment plants. These products can create blockages of fat, sanitary items and wet wipes that block pipes and pumps and cause an added expense to remove.

Please do not flush wet wipes or heavy paper towels and properly dispose of them by throwing them in the trash.

Coronavirus Update – Please Bag Your Garbage

In response to the continuing effects of the Coronavirus and in observance of our employee’s safety, we are asking that all waste be placed in plastic bags and tied off to avoid any direct contact with the garbage.

Trash collection services will continue as normal, but we are experiencing an increase in the amount of residential solid waste as a result of residents spending more time at home. Please be patient as we are doing our best to get everyone collected.

Green waste collection will continue; however we anticipate delays in service. By taking the following steps, residents can help minimize these delays:

  • Mulch leaves and grass clippings instead of bagging them for disposal.
  • Limit the amount of pruning and tree trimming to only what is essential.
  • If utilizing a landscaping company, ensure all green waste is collected and hauled off by the contractor.

Please continue to place your recycling loose in your container. However, if anyone in your household is exhibiting symptoms of any transmissible illness, please place recyclables in plastic bags and dispose of with your regular garbage.

The Water Flows

A Message from Inframark

During this time of social distancing and self quarantine one thing still stands true, WATER still flows!

Residents need to know they will still see Inframark trucks and field personnel performing their daily tasks that are part of maintaining the collection and distribution systems.

The appropriate personal protective equipment will be used by personnel during these daily tasks. Also, we have asked them to keep the appropriate social distance (6 feet) if approached by a resident.

“Presence of the COVID-19 virus has not been detected in drinking-water supplies and based on current evidence the risk to water supplies is low.”

According to the CDC, COVID-19 is mainly thought to spread between people who are in close contact with one another. EPA’s drinking water regulations require treatment at public water systems to remove or kill pathogens, including viruses.

More CDC information is available at: https://www.cdc.gov/coronavirus/2019-ncov/php/water.html

More EPA information is available at: https://www.epa.gov/coronavirus/coronavirus-and-drinking-water-and-wastewater

Summer Water Saving Tips – September

Watering your lawn and irrigating consumes much more water than most people realize.

Ensure your sprinklers aren’t watering the street, are free of leaks, and operate outside of peak usage hours are great ways to manage your summer time usage.

Every drop counts!

Summer Water Saving Tips – August

  • Water during the early morning or evening hours since evaporation losses will be up to 60 percent higher during the day.
  • Do not water on windy days. Set sprinklers so the lawn is watered, not sidewalks, pavement and driveways.
  • Use an overlapping sprinkler pattern to cover the lawn evenly. Every drop counts!

Summer Water Saving Tips – July

  • Don’t throw dropped ice cubes in the sink: they can be used to water house plants.
  • When kids want to play in the sprinkler, use it in an area your lawn needs water most.
  • Don’t let the sun steal your water: water your lawn in the morning or evening.
  • Ensure sprinklers water grass and not concrete.

Water is a precious resource: Every drop counts!

Water Conservation

Dear Residents:

Cypress Creek Lakes MUD’s has been notified by West Harris County Regional Water Authority (WHCRWA) that Cypress Creek Lakes (CCL), as well as all subdivisions in Harris County, will have a limited supply of surface water allocated during the peak demand periods. The peak demand periods are usually May through September. WHCRWA receives water from the City of Houston and the City has a limited supply. If CCL exceeds that allocation, WHCRWA will shut off the flow of water. CCL will then have to rely on well water and go on a Drought Contingency Plan.

With these water restrictions, it is imperative, we must be mindfully conservative as a community, to aid in reducing the use of water during these peak demand periods.

The bulk of water consumption in CCL is for irrigation and other outdoor uses. Please ensure that your irrigation systems are leak free. Please try to limit your irrigation to no more than two inches of water per week. Please disengage your sprinkler system during rainfall.

If you see a water leak anywhere in our subdivision please report it immediately. You may call Inframark 24 hours a day at 281-398-8211.

The irrigation of the flowers and grass in the common areas around the subdivision is supplied by the retention lakes. This water does not count towards our allocation.

This will require the cooperation of every resident.

Thank you.