Planned Maintenance and Low Water Pressure

Cypress Creek Lakes Residents,

Beginning February 3, 2023, Inframark will be completing scheduled work at the water plant. As a result, you may experience low water pressure.

Should you have any questions or concerns please reach out to Inframark’s Customer Service at (281) 579-4500.

Please check the district website for updates.

What Is A Hard Freeze?

A hard freeze is a temperature under 30° for over eight hours. When water freezes, it expands. When the freeze ends, the result can be broken pipes, no water, a big repair bill, and the cost for the lost water. Those are not the only expenses and sources of aggravation. You may also have to replace carpet, flooring, sheetrock, furniture, and other possessions. Those are the immediate issues, but there can be latent damage as well. With galvanized pipe, the pipe may not burst, but expansion can occur separating the galvanizing from the pipe and creating an area for corrosion to start and ultimately create leaks.

During Winter Storm Uri, one of the more vulnerable spots for leaks and bursts was the irrigation systems on residential homes. Below are some basic tips as well as pictures and instructions for irrigation backflow preventers; additionally, residents are always encouraged to consult with an irrigation specialist or plumber.

The irrigation shut-off valves and backflow devices are one of the common issues that most residents deal with during an extended freeze.

  • Turn off the shut-off valve. Most residential devices have two shut-off valves. These are typically covered in blue on the valve handles and located before and after the backflow device.
  • Release the water pressure, with a screwdriver release the water from the bleeder valves. The bleeder valves are usually located under the top of the backflow device. If the water does not stop flowing you may have not shut the valves off completely.
  • Leave the smaller bleeder valve open, this will let the any remaining water in the line expand without breaking the device.
  • Insulate your backflow device. Most hardware / home services stores carry backflow insulating supplies.

Attached are pictures of the actual device and insulation covers for backflow devices and faucets.

 

Freezing Weather Notification

Winter weather and freezing temperatures are expected this week across Texas. The National Weather Service is forecasting widespread freezing temperatures on Friday and Saturday morning (12/23 – 12/24). In such conditions, it is imperative to protect the “Four P’s”: People, pets, pipes and plants.

People

  • Keep warm, stay inside if possible.
  • If you need to go out, dress in layers and wear hats, gloves and an appropriate coat.
  • Avoid overexertion, as cold weather puts added strain on your body.

Pets

  • Bring pets inside, and move other animals or livestock to sheltered areas.
  • Keep adequate food and water available.

Pipes

  • Disconnect outdoor hoses, drain and store in protected area.
  • Wrap exposed faucets and pipes – including those outside the house or in unheated crawl spaces, attics, garages and other areas.

Plants

  • Bring potted plants inside or store in garage near interior wall to provide extra warmth and protection from wind.
  • For cold-sensitive outdoor plants, put down extra mulch and consider covering with a cloth fabric of some kind to shield the plants from wind and frost.

Additionally, if you have an irrigation system, turn off the water to the system at your backflow preventer and then drain the system so your irrigation pipes and sprinkler heads are not damaged.

As it pertains to the dripping of faucets, we are asking and advising our residents and customers NOT to drip their faucets. This could cause a dip in water pressure at your facility. If you reside within the greater Houston area and are part of the Regional Water Authorities (West Harris County Regional Water Authority, North Fort Bend Regional Water Authority, North Harris County Regional Water Authority), or receive water from the City of Houston, dripping faucets will put a strain on the system resulting in low pressure or even depleting the water system.

The following sites can also be used as a source of information and to keep you updated: